Kursbeschreibung
Defining the Business Needs and Solution Scope applies an approach to using business analysis skills in the change initiative, or even before. Prior to launching an initiative to affect any sort of organisational change it is essential to be clear about the desired business outcomes, determine a solution scope, identify and assess all the viable options, scrutinise each of the options and then make sure all that is involved in the change initiative, including required costs, resources and risks, is fully understood.
The business case establishes the framework for a successful change by revealing all of the potential pitfalls and tells executives the whole story before the investment is made. A good business case is honest, unbiased, objective and well-socialised; key stakeholders contribute and review before it is formally presented.
The skills of business analysis can help many professionals identify the right types of solutions to solve their business challenges and build the business cases to justify those recommendations. Defining the Business Needs and Solution Scope is an intermediate to advanced course designed to provide the knowledge needed to begin working on identifying business needs and analysing the benefits of various solution options to help limit the choices before work gets underway or even before the solution work is chartered. In particular, this course “precedes” the typical project lifecycle as it sets up the benefits, value and possibilities that the change may bring, which then become the focus of the initiation phase of a project to implement those changes and execute the strategy.
This course can help anyone who needs to understand how effective projects and programmes align with organisational strategy and confer benefits that solve business problems or who makes decisions or informs those who make decisions on which projects and programmes to invest in.
In diesem Kurs lernen Sie
- Explain how the concepts of business needs and value drive change initiatives
- Describe the importance of business cases to solution recommendation
- Use current state analysis to identify business needs, goals, and objectives
- Relate the discipline of benefits management to solution recommendation
- Utilise stakeholder and capability analysis to plan future states
- Conduct feasibility assessments on solution alternatives
- Develop and present business cases for or against potential solutions
Kursinhalte
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Benefits Management
What is benefits management
What is a benefit
Roles in benefits management
Identify potential benefits and dis-benefits
Quantify the benefits
Portfolio level benefits
Identify stakeholders in benefits managements
Benefits mapping
Benefits realisation plan
Planned and emergent benefits
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Define the Current State
Define the current situation
Facts
Issues and concerns
Ask the right questions
Analyse the current state
Define the business need in terms of prioritised problems and opportunities
The Business Case: Communicating the Current State and Business Need
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Define the Solution Scope
Future state vision
Identify and describe stakeholder needs
Required capabilities
Conditions and constraints about the solution
Link capabilities to goals
Refine the solution scope in terms of who, what, where, when, why and how
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Driving Toward Business Value
Business value and business need
Value proposition
Types of business needs
Value stream, value chain
Who, what, where, when, why and how
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Establish Business Goals and Objectives
Begin with the end in mind
Strategic vision and alignment
Prioritised business goals
Participants in business goal development
Types of goals
SMART business objectives
The balanced scorecard
Goal hierarchy
Goal prioritisation
Approval of the business objectives
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Financial Analysis
Cost-benefit and Financial Analysis
Patterns of planned business value
Estimate benefits
Estimate costs
Costs to acquire the solution
Costs to live with the solution
Financial analysis and indicators
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Identify and Assess Alternatives
Identify alternative solutions
Determine the viable and non-viable alternatives
Analyse the feasibility of the viable alternatives
Organisational feasibility
Technical feasibility
Economic feasibility
Real options analysis
Identify alternative solution approaches
Describe the change strategy
Refine the future state
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Putting the Business Case in Context
Approvals
Benefits Management
Making a No Decision
After approval
Revisiting the business case during development
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Risk Analysis
Risks to business value
Identify risks
Business risks
Technology risks
Project risks
Risk theory
Risk management
Risk tolerance
Risk impact scale
Risk log
Allowance for risk contingency
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The Business Case
Purpose of a business case
Content and structure of a business case
Participant roles in the business case
Characteristics of a good business case